Terms of Use

Last Updated: August 19, 2026

Welcome to Kindlekeg.

These Terms of Use govern your access to and use of the website located at https://kindlekeg.com/, including its content, features, services, and related communications.

Kindlekeg is operated by Huangshi Dawei E-Commerce Co., Ltd.

By accessing, browsing, or using this website, you agree to these Terms of Use together with our applicable policies, including our:

• Privacy Policy

• Terms of Purchase

• Shipping & Delivery Policy

• Return & Refund Policy

• Any other policies or notices referenced on our website

If you do not agree with these Terms, please discontinue use of the website.

1. Eligibility and Lawful Use

You may use this website only for lawful purposes.

If you make a purchase through Kindlekeg, you must be legally capable of entering into a binding agreement under the laws applicable to you.

You agree not to use the website in any manner that:

• Violates applicable laws or regulations

• Infringes the rights of another person or organization

• Interferes with the security or operation of the website

• Attempts to gain unauthorized access to our systems or accounts

• Introduces viruses, malware, harmful code, or other malicious material

• Uses automated systems, scraping tools, bots, or data-mining technologies without our authorization

• Places an unreasonable or excessive load on our website or systems

• Uses the website for fraudulent, deceptive, abusive, or unlawful activities

We may restrict or suspend access to the website where reasonably necessary to protect our website, customers, systems, legal rights, or other users.

2. Accuracy of Information You Provide

You agree to provide accurate, complete, and current information when using Kindlekeg, including information relating to:

• Your account

• Contact information

• Billing information

• Shipping information

• Recipient information

• Order details

• Customer service requests

You are responsible for reviewing information before submitting an order and for notifying us promptly if a correction is required.

Requests to change order or shipping information are subject to our Terms of Purchase and Shipping & Delivery Policy.

3. Privacy

Personal information collected through our website, checkout, customer service channels, email, or other communications is handled in accordance with our Privacy Policy.

Please review our Privacy Policy for information about how we collect, use, store, share, and protect personal information.

4. Website Access and Limited License

Unless otherwise stated, the website and its content are owned by or licensed to Kindlekeg.

This includes, without limitation:

• Text

• Product descriptions

• Images

• Graphics

• Logos

• Icons

• Website layouts

• Designs

• Videos

• Software

• Code

• Branding

• Other website content

Kindlekeg grants you a limited, revocable, non-exclusive, non-transferable license to access and use the website for personal shopping and informational purposes.

Unless permitted by applicable law or expressly authorized by Kindlekeg, you may not:

• Reproduce or commercially exploit website content

• Copy, republish, sell, distribute, or create unauthorized derivative works

• Remove copyright, trademark, or proprietary notices

• Use Kindlekeg branding in a misleading manner

• Frame or mirror substantial portions of the website

• Use automated tools to collect website content or data without authorization

5. Product and Website Information

We make reasonable efforts to keep the information displayed on our website accurate and up to date.

However, product descriptions, images, specifications, dimensions, colors, pricing, availability, promotions, or other information may occasionally contain errors or require updates.

Product appearance may also vary slightly because of:

• Screen or device settings

• Lighting conditions

• Manufacturing variations

• Photography

• Production updates

Specific terms relating to pricing, orders, product availability, shipping, returns, and refunds are set out in our Terms of Purchase, Shipping & Delivery Policy, and Return & Refund Policy.

6. User-Submitted Content

You may have opportunities to submit content such as:

• Reviews

• Ratings

• Comments

• Photographs

• Videos

• Feedback

• Questions

• Messages

You are responsible for ensuring that any content you submit is lawful and does not infringe the rights of another person.

You must not submit content that is:

• Fraudulent or knowingly misleading

• Defamatory

• Threatening or abusive

• Unlawfully discriminatory

• Obscene or unlawful

• Infringing of intellectual property rights

• Malicious or harmful

• Unrelated spam or unauthorized advertising

By submitting content to Kindlekeg, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, display, adapt, publish, and distribute that content as reasonably necessary to operate, improve, support, or promote our website, products, and services, subject to applicable law and our Privacy Policy.

You retain ownership of any rights you otherwise hold in your submitted content.

We may remove or restrict submitted content where we reasonably believe it violates these Terms, applicable law, or the rights of another person.

7. Third-Party Services and Links

Our website may contain or use services, payment methods, tracking services, links, or technology supplied by third parties.

Examples may include:

• Payment processors

• Shipping carriers

• Tracking providers

• Social media services

• Analytics providers

• Other external websites

Third-party websites and services may operate under their own terms and privacy practices.

Kindlekeg is not responsible for the independent content, security, availability, or policies of third-party websites or services that we do not control.

8. Electronic Communications

When you use our website, place an order, or contact us electronically, you agree that we may communicate with you electronically where permitted by applicable law.

Communications may include:

• Order confirmations

• Shipping confirmations

• Customer service messages

• Policy or service notices

• Account-related communications

Electronic communications may satisfy legal requirements that a communication be provided in writing where permitted by applicable law.

Marketing communications will be handled in accordance with applicable law and our Privacy Policy.

9. Intellectual Property

The Kindlekeg name, logos, branding, website design, graphics, text, product content, and other intellectual property displayed on this website are owned by Kindlekeg, its operator, or applicable licensors.

Nothing in these Terms transfers ownership of intellectual property to you.

You may not use our trademarks, branding, copyrighted content, or other protected materials for commercial purposes without prior authorization except where such use is otherwise permitted by law.

10. Intellectual Property Complaints

If you believe content available on our website infringes your copyright, trademark, or other intellectual property rights, please contact:

support@kindlekeg.com

Please provide sufficient information for us to review the claim, including where applicable:

• Your name and contact information

• Identification of the protected work or right

• Identification or location of the material in question

• An explanation of why you believe the use is unauthorized

• Evidence of your ownership or authority to act for the rights holder

• Any other information reasonably necessary to review the request

We may request additional information before taking action.

11. Website Availability

We aim to keep our website reasonably available and functional, but we do not guarantee uninterrupted or error-free operation.

The website may occasionally be unavailable because of:

• Maintenance

• Technical problems

• Hosting interruptions

• Security issues

• Network failures

• Updates

• Events beyond our reasonable control

We may modify, suspend, or discontinue website features where reasonably necessary.

Nothing in this section limits any rights that cannot be excluded under applicable law.

12. Disclaimer

To the extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis.

We do not guarantee that:

• The website will always be uninterrupted

• All website content will always be error-free

• All information will always be current

• Third-party services will always be available

• The website will be free from every possible security threat

This disclaimer does not exclude warranties, remedies, guarantees, or consumer rights that cannot legally be excluded.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Kindlekeg and its operator will not be liable for indirect, incidental, special, or consequential losses arising solely from use of or inability to use the website where such losses were not reasonably foreseeable.

Nothing in these Terms excludes or limits liability to the extent that such liability cannot legally be excluded or limited.

In particular, nothing in these Terms is intended to exclude or restrict liability for:

• Fraud or fraudulent misrepresentation

• Willful misconduct where liability cannot be excluded

• Death or personal injury where caused by negligence and liability cannot legally be excluded

• Mandatory product liability

• Statutory consumer rights

• Any other liability that applicable law does not permit us to exclude

Rights and remedies relating specifically to purchases are also subject to our Terms of Purchase, Shipping & Delivery Policy, and Return & Refund Policy.

14. Indemnification

To the extent permitted by applicable law, you are responsible for losses or claims reasonably arising from your unlawful use of the website, intentional misconduct, fraud, infringement of another person's rights, or material violation of these Terms.

This provision does not require a consumer to indemnify Kindlekeg for losses caused by Kindlekeg's own breach, negligence, unlawful conduct, or other matters for which liability cannot legally be shifted to the consumer.

15. Shipping and Risk of Loss

Products purchased from Kindlekeg are delivered using third-party shipping carriers.

Kindlekeg does not treat the mere handover of a package to a shipping carrier as automatically ending all customer rights relating to the shipment.

If a package is lost, damaged, or otherwise affected during transit before successful delivery, please contact Kindlekeg so that we can investigate the shipment and provide an appropriate resolution in accordance with our Shipping & Delivery Policy and Return & Refund Policy.

Where tracking shows a package as delivered but the customer cannot locate it, we may review the available delivery information and assist with an appropriate carrier investigation.

Any allocation of shipping risk remains subject to applicable consumer protection laws.

Nothing in these Terms limits any non-waivable rights that customers may have in relation to delivery, loss, damage, or non-conforming goods.

16. Orders and Purchases

Purchases made through Kindlekeg are governed primarily by our Terms of Purchase.

Shipping matters are further governed by our Shipping & Delivery Policy, and returns, refunds, damaged products, defective products, incorrect products, and missing-item claims are further governed by our Return & Refund Policy.

If there is a conflict between a general provision in these Terms of Use and a more specific provision relating to a purchase in the Terms of Purchase or another specific policy, the more specific purchase-related provision will apply to that matter to the extent permitted by applicable law.

17. Force Majeure

Kindlekeg will not be responsible for delay or failure to perform an obligation where the delay or failure results from circumstances beyond our reasonable control, to the extent permitted by applicable law.

Such circumstances may include:

• Natural disasters

• Severe weather

• War

• Terrorism

• Civil unrest

• Epidemics or quarantines

• Government restrictions

• Embargoes

• Customs disruptions

• Transportation interruptions

• Carrier disruptions

• Labor disputes

• Major network or infrastructure failures

This provision does not remove any refund, cancellation, delivery, or other rights that applicable law requires us to provide.

18. Governing Law

These Terms of Use are governed by the laws of the People's Republic of China, without regard to conflict-of-law principles, except to the extent that mandatory laws applicable to a consumer require otherwise.

If you are a consumer located in a country or region that provides mandatory consumer protection rights, nothing in these Terms is intended to exclude, restrict, or replace those rights.

19. Dispute Resolution and Jurisdiction

If a dispute arises, we encourage you to contact us first at:

support@kindlekeg.com

We will make reasonable efforts to resolve legitimate customer concerns directly.

Subject to any mandatory consumer rights or jurisdiction rules that apply to you, disputes arising from these Terms or use of the website may be submitted to the competent courts having jurisdiction over Huangshi Dawei E-Commerce Co., Ltd. in Huangshi, Hubei Province, People's Republic of China.

Nothing in this section prevents a consumer from exercising a right to bring a claim before another court, tribunal, regulator, consumer body, or dispute-resolution forum where applicable mandatory law gives the consumer that right.

20. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary where legally possible.

The remaining provisions will continue in effect.

21. No Waiver

If Kindlekeg does not immediately enforce a provision of these Terms, this does not mean that we permanently waive our right to enforce that provision later.

22. Assignment

You may not assign or transfer rights or obligations under these Terms where such assignment would materially affect Kindlekeg without our consent, except where applicable law provides otherwise.

Kindlekeg may transfer its rights or obligations in connection with a business reorganization, merger, acquisition, sale, or other legitimate business transfer, subject to applicable law and without reducing mandatory consumer rights.

23. Changes to These Terms

We may revise these Terms of Use from time to time to reflect changes in:

• Our website

• Business practices

• Products or services

• Security requirements

• Applicable laws or regulations

The revised version will be posted on this page with an updated Last Updated date.

Changes will apply prospectively to the extent required by applicable law and will not retroactively remove rights that have already arisen under applicable law.

24. Entire Agreement

These Terms of Use, together with the policies expressly incorporated or referenced in them, form the agreement governing use of the Kindlekeg website.

For purchases, the Terms of Purchase and applicable shipping, return, and refund policies form part of the purchase-related terms.

25. Contact Information

Kindlekeg

Operated by:
Huangshi Dawei E-Commerce Co., Ltd.

Business Address:
Room 602-109, Factory Building No. 6
No. 189 Jinshan Avenue, Huangshi Development Zone
Huangshi, Hubei Province, China

Email:
support@kindlekeg.com

Phone:
+86 15072496318

If you have questions about these Terms of Use, please contact us using the information above.